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Charge 3 won't update

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‎05-23-2020 11:47 - last edited on ‎09-16-2020 19:47 by

‎05-23-2020 11:47 - last edited on ‎09-16-2020 19:47 by

Just bought a Charge 3 and it is stuck on progress bar. I have tried resetting it many of times and progress bar shows up again. It does not vibrate when I plug it in. It is not connected to my phone anymore and trying to reconnect it to my phone it cannot be found. I have reset my phone I have reinstalled the app. I have deleted the device and now trying to pair again and wont find? Now what?

 

 

Moderator Edit: Clarified subject

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‎08-30-2020 10:14

‎08-30-2020 10:14

Welcome to the Community, @AnthonyLindsley.

 

Thanks for troubleshooting this setup issue. If you are having problems with this process, I recommend taking a look at the help article: Why can't I set up my Fitbit device? and follow the instructions provided there.

 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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