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Charge 3 won't vibrate when receiving text notifications

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‎01-22-2021 14:30 - last edited on ‎01-23-2021 05:09 by Fitbit Moderator

‎01-22-2021 14:30 - last edited on ‎01-23-2021 05:09 by Fitbit Moderator

My tracker doesn't vibrate for text messages.

 

 

Moderator edit: updated subject for clarity

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‎01-23-2021 05:09

‎01-23-2021 05:09

Hi @SC29108, welcome to our Fitbit Community. Regarding the vibration issue that your Charge 3 has experienced when receiving text messages, I'd like you to restart it as described in this help article. After this, try turning off the notifications feature and turn them back on.

 

Finally, monitor your tracker and see it it vibrates when receiving notifications.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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