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Charge 3 wont sync

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‎10-14-2020 11:11 - last edited on ‎11-12-2020 13:33 by Fitbit Moderator

‎10-14-2020 11:11 - last edited on ‎11-12-2020 13:33 by Fitbit Moderator

Have had my charge 3 for less than 6 months, and I have not been able to get it to sync since the charge 3 had an update. I have followed all troubleshooting guidelines and techniques, and to much avail nothing has worked. How can I get my charge 3 to connect to my Galaxy A10?

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5 REPLIES 5

‎10-14-2020 11:39

‎10-14-2020 11:39

I've had my replacement for a little more than 6 months and it stopped syncing with my LG V30 over the past week or so.  I have reset the watch. Removed and readded the application.  Even went so far as to do a complete factory reset with my phone.  I've also tried to pair on another device and it says that the device is found but won't switch to giving me the code. 

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‎10-14-2020 11:50

In response to Heelsoftar15

‎10-14-2020 11:50

I have tried it all and it still won't sink
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‎10-14-2020 17:56

In response to Debbie0820

‎10-14-2020 17:56

still won't  sink

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‎10-14-2020 17:58

‎10-14-2020 17:58

Same exact situation here

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‎10-15-2020 14:06

In response to Monica.barfield

‎10-15-2020 14:06

What am I to do I have tried everything
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