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Charge 4 Adjusting Sleep Time

‎11-06-2025 05:13 - last edited on ‎11-30-2025 10:26 by Fitbit Moderator

‎11-06-2025 05:13 - last edited on ‎11-30-2025 10:26 by Fitbit Moderator

Has something recently changed with the sleep tracking. I used to be able to adjust my sleep time and it would update my score. Now, if I change the sleep time it doesn’t change the score or recalculate the different categories (i.e. awake, REM, light and deep). This is really frustrating because that’s the main feature that I use the Fitbit for. As a matter of fact, I returned an Apple Watch because I like the Fitbit sleep tracker better. Is this the new normal with the sleep tracker?.

 

Moderator edit: updated subject for clarity

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‎11-12-2025 12:19 - edited ‎11-12-2025 12:19

‎11-12-2025 12:19 - edited ‎11-12-2025 12:19

Hi @WesD3000, welcome to  the Fitbit Community! It's great to have you here!

I understand the situation you are going through regarding your Charge 4 sleep tracking feature.

 Just to confirm could you please tell me if your Fitbit device is updated, normally that is something that contributes to some issues, to ensure it you can check this following article. How do I update my Fitbit device?

And for the situation of your sleep tracking option you can check this document regarding the topic here.

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