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Charge 4 - Black screen

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‎08-24-2022 06:36 - last edited on ‎12-14-2022 13:52 by Fitbit Moderator

‎08-24-2022 06:36 - last edited on ‎12-14-2022 13:52 by Fitbit Moderator

How do you do a hard reset when screen is Black?

 

Moderator edit:  updated subject for clarity

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‎08-28-2022 18:45

‎08-28-2022 18:45

@Hilde1301 ,A warm welcome to the Community ! Thank you for your message. 

 

To restart your Charge 4, 

  1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.
  3. Make sure the button on your tracker is aligned with the button opening on the charging cable. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display.

    Press and hold the button on your tracker for 8 seconds. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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