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Charge 4 Inaccurate Step Tracking

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‎08-04-2022 17:39 - last edited on ‎01-26-2023 18:07 by Moderator Alum

‎08-04-2022 17:39 - last edited on ‎01-26-2023 18:07 by Moderator Alum

walked 33,099 steps yesterday, but records 32,100 as my personal best (yesterday).

 

Moderator Edit: Clarified subject

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‎01-26-2023 18:10 - last edited on ‎10-11-2024 08:05 by Fitbit Moderator

‎01-26-2023 18:10 - last edited on ‎10-11-2024 08:05 by Fitbit Moderator

Hi there @RayFoss. Welcome to Community Forums.

I appreciate the feedback and comments. I'd recommend you check you have the latest Fitbit Firmware and OS of your mobile device, then follow these instructions to restart your device.

Also check these articles, How accurate are Fitbit devices?, How do I track my workouts with my Fitbit device? and How does my Fitbit device calculate my daily activity?.

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‎01-26-2023 19:17

In response to LucioFitbit

‎01-26-2023 19:17

As usual @LucioFitbit's reply is absolutely useless.

Formerly Giampi71 - Retired from Fitbit for good on November 13th 2023
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