Charge 4 - No Display

[Frankie26]

No display apart from smiley face momentarily. Hot on charge. Making buzzing sound..

Moderator edit:  updated subject for clarity

[JuanFitbit]

@Frankie26 , A warm welcome to the Community! Thank you for your message.

In your case, the next step is to give our team a call or chat with them. They'll be more than glad to have a closer look at your Charge 4. 

Here you'll find our contact options.

[DoogieT]

Same today June 14, 2022, slightly warm black screen.  Are you all noticing how many Fitbits are failing by black screen June 2022... Creepy! I'm geting rid of this thing.

[Beachy12]

Yes! Mine just died today, 6/14/22. Tried everything… very weird. 

[JuanFitbit]

@Frankie26 @Beachy12 , Thank you for your messages and reports. 

In order for a team member to have a closer look at your Charge 4 please give them a call or char with them 

Here you'll find our contact options. 

See you around. 

[Kljorgy]

Mine is doing the exact samething

[Pelomom]

My Charge 4 is doing the same thing!! It literally died, screen is black, try to charge it even though the battery was fully charged, smiley face comes on and then back to black screen and it buzzes continually!! Only got it in April if 2021 and THAT was a replacement for a defective one! Was told it came with a new warranty but that’s not the case! Offered a 35% discount which cannot be used on the sale price, told by a customer service rep that Fitbit would lose money if they did that 😂😂😂

Extremely disappointed with Fitbit right now, their products snd their customer service 😡

[MonicaBarreto]

Mine just died also, exactly the same 29 days past warranty. Got discount code to buy a new one. So every year we have to spend $100 on a new fitbit? Going to explore Apple Watch. This is ridiculous. Same buzzing problem, no display, and one second smiley face when reset.