Charge 4 Not Syncing With Phone

[SW28]

• Charge 4 displaying wrong time and despite hours of troubleshooting it will not sync or connect to my phone. 

Moderator Edit: Clarified subject

[LucioFitbit]

Hi there @SW28 , it's good to have you in the Community.

I appreciate the information and the troubleshooting steps performed. I'd recommend you check these articles, Why won't my Fitbit device sync? and How do I change the time on my Fitbit device?.

Also you can try to restart your device.

Hope this helps.

[SW28]

Have tried both.

Still no luck unfortunately

.Thanks for the help. 

[LucioFitbit]

Hi there @SW28, it's good to see you in the Community.

I appreciate the troubleshooting steps performed. I'd recommend you contact Support Team for further assistance.

Have a good one.