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Charge 4 - Screen black

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‎07-11-2022 13:02 - last edited on ‎12-14-2022 14:11 by Fitbit Moderator

‎07-11-2022 13:02 - last edited on ‎12-14-2022 14:11 by Fitbit Moderator

Screen faded from the top left corner and now is completely black. Tried changing the face in the app and rebooting using the charger but nothing appeared on the screen. Fitbit is fully charged and vibrates when charging and for alarms but nothing appears on the screen. 

 

Moderator edit:  updated subject for clarity

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‎07-11-2022 18:52

‎07-11-2022 18:52

@CTravers , A warm welcome to the Community! Thank you for your message and for trying to restart the Charge . 

In your case, your next step is to give our team a call or chat with them so that they get a closer look at your Charge 4. 

 

Here are our contact options. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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