Charge 4 automatic time zone turns off randomly

[scowfoot]

I travel between Halifax NS and Montreal every week and return. The automatic time zone will turn off every time. I've tried all the things in this forum but no luck yet..Fitbit updates are current, and I use a Samsung S21, and updates are current as well.

Moderator Edit: Clarified subject

[LucioFitbit]

Hi there @scowfoot, it's good to have you in the Community.

Thank you for sharing this experience. I'd recommend you check this article, How do I change the time on Fitbit device?.

Enjoy your day.

[scowfoot]

Changing the time was not the issue. It was more about turning on the Automatic Time Zone. I did end up calling Fitbit support but they were of little help. I can turn the setting on but  within less than an hour the  setting turns off on it's own. Seems to be a common problem with no solution yet. I thought it was just me but I see that others are having the same issue. 

[LucioFitbit]

Hi there @scowfoot, it's great to see you around in the Community.

I understand how you feel about this situation. I'd recommend you add a Feature Suggestion so our team can consider this for future developments and/or updates.

I'll be around.