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Charge 4 battery is draining quickly

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‎02-22-2023 21:44 - last edited on ‎02-23-2023 10:18 by Fitbit Moderator

‎02-22-2023 21:44 - last edited on ‎02-23-2023 10:18 by Fitbit Moderator

My charge 4 battery went from lasting 7 days last week to only lasting a few hours this week. I’ve double checked the gps it’s on phone gps and I’ve rebooted it. Still won’t last more than a few hours, what else can I do?

 

 

Moderator Edit: Clarified subject

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‎02-23-2023 10:46 - edited ‎03-19-2024 06:09

‎02-23-2023 10:46 - edited ‎03-19-2024 06:09

Hi there, @SunsetRunner. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 4 before reaching out. 

As you know, the battery life will depend on how frequent certain features are used such SpO2 tracking, Spotify app, and so on. This doesn't mean that you shouldn't use them, but it's to take these conditions into consideration.

I'd recommend following the tips described in this help article to maximize the battery life, fully charge your Charge 4 using the charging cable that came in the box and monitor its behavior in the next days. 

Maria | Community Moderator, Fitbit


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‎02-23-2023 10:46 - edited ‎03-19-2024 06:09

‎02-23-2023 10:46 - edited ‎03-19-2024 06:09

Hi there, @SunsetRunner. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 4 before reaching out. 

As you know, the battery life will depend on how frequent certain features are used such SpO2 tracking, Spotify app, and so on. This doesn't mean that you shouldn't use them, but it's to take these conditions into consideration.

I'd recommend following the tips described in this help article to maximize the battery life, fully charge your Charge 4 using the charging cable that came in the box and monitor its behavior in the next days. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎04-15-2023 01:19

In response to MarreFitbit

‎04-15-2023 01:19

I'm having the same issue. Fully charged at 10pm to 4% at 4am. No apps were used (I was asleep). This seems to be a common issue on the boards. What is going on?

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‎04-17-2023 22:18

‎04-17-2023 22:18

If you use the Fitbit app, make sure All-Day Sync is turned off. All-Day Sync increases battery drain on both your tracker and mobile device. To find the setting, open the app and tap or click the Account icon at the top of the screen tap or click Charge 2 to see your settings, then scroll down.

 

Regards,

Will

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