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Charge 4 battery is draining quickly

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‎11-13-2022 17:33 - last edited on ‎12-13-2022 15:36 by Fitbit Moderator

‎11-13-2022 17:33 - last edited on ‎12-13-2022 15:36 by Fitbit Moderator

My Fitbit charge 3 battery once fully charged only lasts around 2 hours.

I have reset the device and still having the same issues 😞

 

Moderator Edit: Clarified subject

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‎11-14-2022 16:12 - edited ‎06-28-2023 09:16

‎11-14-2022 16:12 - edited ‎06-28-2023 09:16

Hi there, @RK12345. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 4 before reaching out. I understand how you must be feeling. 

Please note the battery life will depend on how frequent certain features are used such as GPS and SpO2 tracking, or Spotify app. This doesn't mean that you shouldn't use them, but it's to take these conditions into consideration.

I'd recommend following the tips described in this help article to maximize the battery life, fully charge your Charge 4 using the charging cable that came in the box and monitor its behavior in the next days. 

Maria | Community Moderator, Fitbit


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