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Charge 4 battery is draining quickly

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‎07-26-2023 16:12 - last edited on ‎07-26-2023 19:50 by Fitbit Moderator

‎07-26-2023 16:12 - last edited on ‎07-26-2023 19:50 by Fitbit Moderator

My battery was at 68%. Then all of a sudden switched itself off came home to plug it to its charge found out it was only at 2%. Started charging ok. Then only a few hours later was back down to 2%. Now cannot get it attached to charger. 

Moderator Edit: Clarified subject

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‎07-26-2023 19:51 - edited ‎07-26-2023 19:51

‎07-26-2023 19:51 - edited ‎07-26-2023 19:51

Hello there, @burnsie-. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 4. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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