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Charge 4 dropping GPS

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‎07-27-2022 13:24 - last edited on ‎12-14-2022 14:04 by Fitbit Moderator

‎07-27-2022 13:24 - last edited on ‎12-14-2022 14:04 by Fitbit Moderator

Is the GPS connectivity problem ever going to be fixed for the Charge 4?

 

My wife’s has NEVER worked in the year she’s had it. Mine did work, but I left it at airport security in Lima earlier this year and I now find it’s replacement doesn’t work either

 

When starting a walk, they connect to GPS but drop the connection after about 15 minutes and won’t reconnect

 

This is a long-standing problem that Fitbit ARE aware of (just search this forum) but I’m now thinking it’ll never be fixed and they should be compensating purchasers who have partially non-functional devices

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‎07-27-2022 14:10

‎07-27-2022 14:10

This has been a bug for at least two years unfortunately. Doesn't seem that it'll ever get fixed. 

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‎07-28-2022 20:12

‎07-28-2022 20:12

i tried to reply to this message but my replies are being blocked or deleted. Please refer to this thread.

Charge 4 GPS issues - Fitbit Community

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