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Charge 4 gone completely dead

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‎01-18-2022 07:42 - last edited on ‎12-14-2022 15:58 by Fitbit Moderator

‎01-18-2022 07:42 - last edited on ‎12-14-2022 15:58 by Fitbit Moderator

Hi,

 

Having issues with Charge 4 which was bought in August 2020 - started with battery dying within 4 hours of a full charge. Did the usual things - reduced brightness of screen, switched to phone GPS, reboot, and factory reset. Nothing worked. Then the screen just died completely, and tried removing Charge 4 from the app and setting it up again. I get the smiley face and a 4 digit code from the app but the screen is totally dead after the smiley face coming up.

 

Please advise accordingly, seems to be a hardware issue. Thanks.

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‎01-18-2022 17:09

‎01-18-2022 17:09

@Riza3009 , Nice to see you here. Thank you for your message and efforts. In your case the next step is to give us a call or to chat with us. Our team will be more than glad to have a closer look at this.

Click here to get connected.

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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