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Charge 4 incorrect steps goal reached notification

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‎07-25-2024 02:58 - last edited on ‎07-26-2024 11:58 by Fitbit Moderator

‎07-25-2024 02:58 - last edited on ‎07-26-2024 11:58 by Fitbit Moderator

Everyday I get a notification saying I am over my step count when I am nowhere near it. 

I’ve delete and reinstalled the app, checked for updates and restarted my Fitbit? 

can anyone help? I’m on IOs 17.5.1

 

Moderator edit: clarified subject.

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‎07-26-2024 11:55

‎07-26-2024 11:55

Welcome to the forums @JulesE79. 

Thank you for sharing the inquiry regarding this kind of notification.

Thanks for trying to fix it on your own. 

Please, check that your step goal hasn't changed. 

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‎07-29-2024 02:36

In response to ManuFitbit

‎07-29-2024 02:36

My step goal hasn’t changed, it’s set at 8,000 steps and already this morning I’ve had a notification saying I am 23,000 steps over my target. 

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