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Charge 4 not responding, display fluctuating

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‎03-19-2022 17:02 - last edited on ‎12-14-2022 14:42 by Fitbit Moderator

‎03-19-2022 17:02 - last edited on ‎12-14-2022 14:42 by Fitbit Moderator

My Charge 4 has stopped responding to the side button, or screen swipe.  Off my wrist, sitting on a table, the display cycles between the time display, and dark screen, continuously.  Until the battery charge is empty.  I tried the restart, hold the button, got the smiley face, but no change in function.  I let it set for a few days, recharged, and no change.  

If I can't get some help on this, I'll be switching to Garmin or Apple Watch.

 

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1 REPLY 1

‎03-20-2022 19:29

‎03-20-2022 19:29

@DonER , Nice to see you here. Thank you for your tries with the restart. 

 

As it didn't help, please give us a call or chat with us. Our team will be more than glad to have a closer look. 

Click here to get connected. 

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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