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Charge 4 only shows data for oxygen

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‎12-28-2021 05:38 - last edited on ‎12-14-2022 15:58 by Fitbit Moderator

‎12-28-2021 05:38 - last edited on ‎12-14-2022 15:58 by Fitbit Moderator

Since getting the charge 4 for Christmas the health metrics only shows data for oxygen. Looking through past posts this seems to be an ongoing issue. Is there a fix coming?

 

Moderator edit: updated subject for clarity

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‎01-12-2022 17:24 - edited ‎01-12-2022 17:27

‎01-12-2022 17:24 - edited ‎01-12-2022 17:27

Welcome to the Fitbit Community, @Eric1965.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 4. Thank you for the information provided.

 

Since some Health Metrics depend on your sleep, if you see a sleep pattern (time spent awake, restless, and asleep) instead of sleep stages (light sleep, deep sleep, and REM), I would recommend visiting this article, open the menu "Why don't I see sleep stages today?" and follow the instructions.

 

In addition, you can restart your Tracker by following these steps.

 

Hope this helps.

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