06-23-2022
01:31
- last edited on
12-14-2022
14:14
by
MatthewFitbit
06-23-2022
01:31
- last edited on
12-14-2022
14:14
by
MatthewFitbit
The screen brightness on my Charge 4 is poor. I've followed all the guidance from previous posts on the forum. Display is set to "Auto" but outdoors I can not see it at all.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
06-23-2022 11:04 - edited 11-16-2023 03:24
06-23-2022 11:04 - edited 11-16-2023 03:24
Hi there, @ROCKETD0G. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 4 before reaching out. I understand where your concern is coming from.
In addition to the steps you've tried, I'd suggest checking if your Charge 4 is in sleep mode. When the sleep mode setting is on:
For more information, see How do I navigate my Fitbit device?
If the above doesn't describe your issue, as @SunsetRunner has recommended, restart your Charge 4 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
If nothing seems to work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
Hope this helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
06-23-2022 10:30
06-23-2022 10:30
Hello @ROCKETD0G
.I would try setting it to “normal”…that setting seems to be the brightest. Give it a try and tell me what you think.
😃 Hopefully that answers your question and provides better results
06-23-2022 11:04 - edited 11-16-2023 03:24
06-23-2022 11:04 - edited 11-16-2023 03:24
Hi there, @ROCKETD0G. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 4 before reaching out. I understand where your concern is coming from.
In addition to the steps you've tried, I'd suggest checking if your Charge 4 is in sleep mode. When the sleep mode setting is on:
For more information, see How do I navigate my Fitbit device?
If the above doesn't describe your issue, as @SunsetRunner has recommended, restart your Charge 4 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
If nothing seems to work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
Hope this helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...