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Charge 4 screen is too dim

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‎01-20-2023 11:43 - last edited on ‎01-23-2023 07:30 by Fitbit Moderator

‎01-20-2023 11:43 - last edited on ‎01-23-2023 07:30 by Fitbit Moderator

The brightness on my Fitbit face is gone. Can hardly see in the daytime. How do I fix this?

 

 

Moderator Edit: Clarified subject

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‎01-23-2023 07:33 - edited ‎03-28-2024 20:46

In response to Odyssey13

‎01-23-2023 07:33 - edited ‎03-28-2024 20:46

Hello there, @1914. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Charge 4. @Odyssey13 Thanks for your help and moving the post to the correct board.

In addition to the @Odyssey13's suggestions, please check if your Charge 4 is in sleep mode. When the sleep mode setting is on:

  • Notifications don't cause the tracker to vibrate or the screen to turn on.
  • The screen's brightness is set to dim.
  • Turning your wrist won't cause the tracker’s screen to turn on.

For more information, see How do I navigate my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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4 REPLIES 4

‎01-20-2023 11:45

‎01-20-2023 11:45

Hi @1914  which device do you have?

Stepping in the U.S.A. since September 2013. Android 14

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‎01-20-2023 12:08

In response to Odyssey13

‎01-20-2023 12:08

I have the charge 4. 

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‎01-20-2023 12:56

‎01-20-2023 12:56

I've moved your post to the Other Charge Tracker forum area for more relevant responses.

 

Have you tried restarting the device a few times or changing clock faces? 

 

See Page 18 of the user manual - click to go there - for brightness settings.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎01-23-2023 07:33 - edited ‎03-28-2024 20:46

In response to Odyssey13

‎01-23-2023 07:33 - edited ‎03-28-2024 20:46

Hello there, @1914. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Charge 4. @Odyssey13 Thanks for your help and moving the post to the correct board.

In addition to the @Odyssey13's suggestions, please check if your Charge 4 is in sleep mode. When the sleep mode setting is on:

  • Notifications don't cause the tracker to vibrate or the screen to turn on.
  • The screen's brightness is set to dim.
  • Turning your wrist won't cause the tracker’s screen to turn on.

For more information, see How do I navigate my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes