Charge 4 screen is too dim

[1914]

The brightness on my Fitbit face is gone. Can hardly see in the daytime. How do I fix this?

Moderator Edit: Clarified subject

[Odyssey13]

Hi @1914  which device do you have?

[1914]

I have the charge 4. 

[Odyssey13]

I've moved your post to the Other Charge Tracker forum area for more relevant responses.

Have you tried restarting the device a few times or changing clock faces? 

See Page 18 of the user manual - click to go there - for brightness settings.

[MarreFitbit · Accepted solution]

Hello there, @1914. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Charge 4. @Odyssey13 Thanks for your help and moving the post to the correct board.

In addition to the @Odyssey13's suggestions, please check if your Charge 4 is in sleep mode. When the sleep mode setting is on:

• Notifications don't cause the tracker to vibrate or the screen to turn on.
• The screen's brightness is set to dim.
• Turning your wrist won't cause the tracker’s screen to turn on.

For more information, see How do I navigate my Fitbit device?