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Charge 4 screen stops working at 60%

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‎12-31-2023 03:03 - last edited on ‎12-31-2023 05:11 by Fitbit Moderator

‎12-31-2023 03:03 - last edited on ‎12-31-2023 05:11 by Fitbit Moderator

Charge 4 - screen goes blank at about 60% . Will reappear if put on charge for a bit - otherwise does not work - even the time display sticks when woken up several hours later.

Moderator Edit: Clarified subject

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‎12-31-2023 05:13

‎12-31-2023 05:13

Hi there, @Skipx4M. Thanks for stopping by in the Fitbit Community Forums and sharing the details about your Charge 4's screen behavior, definitely an odd behavior. I'll be glad to help you!

If you haven't done so yet, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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