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Charge 4 screen too dim

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‎07-14-2023 09:57 - last edited on ‎07-15-2023 09:58 by Fitbit Moderator

‎07-14-2023 09:57 - last edited on ‎07-15-2023 09:58 by Fitbit Moderator

My charge 4 has never worked out doors since last update, I guess software team never tested the effect of the update on the screen brightness. Is Fitbit going to issue a fix update? I have tried all of the Fitbit posted suggestions to remedy this, they don’t work 


Moderator Edit: Clarified subject

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3 REPLIES 3

‎07-17-2023 14:51

‎07-17-2023 14:51

My fit.bit charge 4 has a black screen ever since I updated the software.

It tracks the steps and synchs. But no screen??   So Odd.

Have you had any luck getting your screen back?

Thank you

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‎07-19-2023 22:44

In response to caroldesarno

‎07-19-2023 22:44

My screen is very dim since the update and won't come on when I move my wrist or tap the screen, now also. I have to press the side button for the screen to show up, very dimly now. Have you tried pushing the button to get your screen back? I honestly thought mine was dead till I pushed the button.

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‎07-20-2023 01:54

In response to Chicken24

‎07-20-2023 01:54

Yes, pressing the side button does activate the screen, although it’s very dim. Shaking the watch does work for my charge 4.

Sent from my iPhone
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