Charge 4 stopped syncing

[roxburyrippon]

Charge 4 stopped syncing today. Stuck on 1/9/2023 iPhone 12. Tried everything. Please help!

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @roxburyrippon. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Charge 4 before reaching out. 

In addition to the steps you've done so far, please try the following:

• Unpair your Charge 4 from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Charge 4.
• If there is no connection, restart your Charge 4.
• Once your Charge 4 is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

Hope this helps. 

[roxburyrippon]

Hello and thank you. After a series of reboots, unpairing, etc I’m back up.