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Charge 4 wallet can no longer find the option in the app

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‎03-03-2024 00:07 - last edited on ‎03-05-2024 09:36 by Fitbit Moderator

‎03-03-2024 00:07 - last edited on ‎03-05-2024 09:36 by Fitbit Moderator

I have lost my wallet off my Charge 4 and can no longer find the option in the app to add my card

 

Moderator edit: clarified subject.

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3 REPLIES 3

‎03-04-2024 11:33

‎03-04-2024 11:33

Hello @GregDoug 

I moved your post from the Android platform forum to the Charge Product forum. Hopefully, someone here who has experience with the Charge 4 wallet will be able to help you.

Rieko | N California USA MBG PE

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‎03-04-2024 12:34

In response to RiekoC

‎03-04-2024 12:34

Hi, after chatting with Support was able get working by disconnecting my Charge 4 and reconnecting device to app again and setting up.

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‎03-05-2024 09:28

In response to GregDoug

‎03-05-2024 09:28

Hi @GregDoug. Good to see you participating in the community.

Thank you for sharing the details regarding the situation experienced with Charge 4 and for getting in contact with Support.

I'm sure that the information that you provided here is going to be helpful to other users. 

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

Thanks @RiekoC for your help.

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