Charge 4 won’t hold charge

[Alicaste]

I purchased my Charge 4 from Fitbit.com on June 13, 2021.  It had been working great, tracking my workouts, sleep, heart rate, etc, until two days ago.  Suddenly, the battery goes from 100% to 5% in about 3 hours.  I have not changed any of the settings- brightness and  gps are all the same as they have been since the day I got it.  Please help.  I do believe it should still be under warranty?

[laygan]

You can contact support here:- https://myhelp.fitbit.com/s/support?language=en_US for warranty.

[Patrick96]

I’ve had the same issue, worked fine till a few days ago it started draining within hours.

[LisaZ12]

Interesting, this exact same thing happened to me.  Woke up yesterday morning and the battery had completely drained overnight.  Charged it to 100% in the morning, and by the afternoon it was completely dead again.  I tried rebooting, and charged overnight, but this morning the same issue.

[ninnep007]

the same thing happened to me on Friday.  I have rebooted it and charged it all night, cleaned the terminals.  nothing has helped.  I'm kind of disappointed b/c it was working great up until Friday.  

[tnastark]

Mine started doing the same thing this past Friday.