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Charge 5 battery issues

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‎03-30-2023 18:15 - last edited on ‎03-31-2023 08:55 by Fitbit Moderator

‎03-30-2023 18:15 - last edited on ‎03-31-2023 08:55 by Fitbit Moderator

My charge 5 died, I put it in the charger and it looked like it was charging fine but it won't get to 100% and when I take it off the charger it immediately drops to zero and turns off.

 

 

Moderator Edit: Clarified subject

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‎03-31-2023 08:57 - edited ‎06-19-2023 05:29

‎03-31-2023 08:57 - edited ‎06-19-2023 05:29

Hi there, @Cjhuston. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5.

If you haven't done so yet, please see Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-31-2023 08:57 - edited ‎06-19-2023 05:29

‎03-31-2023 08:57 - edited ‎06-19-2023 05:29

Hi there, @Cjhuston. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5.

If you haven't done so yet, please see Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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