Charge HR display screen stopped working

[King1031]

I have had my fitbit since February 2017 and I go and charge it last night wake up this morning and there is no display screen stuff a reset on it still no display screen. Please help really need to get this fixed.

[RunningFreak]

Hi @King1031! Welcome to the community! Are you certian that your Charge HR took a charge? 

[King1031]

Yes the green lights are flashing and my dashboard said full charge.

[gleng]

I have the same problem. Its charging and otherwise works but there is no display.

[RunningFreak · Accepted solution]

Thanks @King1031! I hope this helps you too @gleng!

I had the exact same problem with my old Charge HR in the past. Everything worked perfectly except for the screen. So I opened up a chat with the Fitbit support team and they gave me replacement. So what you are probably experiencing is a hardware issue. I would highly suggest opening a Chat with Fitbit support!

I hope this helps!

[King1031]

I just called customer support and they replaced mine

[RunningFreak]

Glad to hear that @King1031!

[Beardo29]

I am not happy with my Fitbit Aspire HR. I've only had this for maybe a month and the screen has gone blank. I've tried every suggestion on the web. I never had any problems with my Garmin Vivofit for 3 years! I want my $100 back.

[Beardo29]

I am not happy with my Fitbit Aspire HR. I've only had this for maybe a month and the screen has gone blank. I've tried every suggestion on the web. I never had any problems with my Garmin Vivofit for 3 years! I want my $100 back.