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Charge HR not syncing since October 2018

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‎03-12-2019 21:23 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

‎03-12-2019 21:23 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

My charge HR not syncing since October 2018. I tried everything Bluetooth on off, changed mobile device, restarted devices. Earlier I was facing issue with syncing then eventually it started working but since October 2018 it has completely stopped. Is there any hope that it will again work or shall I throw it😫😏😒

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‎03-13-2019 10:46

‎03-13-2019 10:46

Welcome to the Fitbit Community @Prateik. I'll be glad to assist you with your syncing inquiry. Thank you for letting us know that you changed mobile device and restarted devices.

 

Please follow the instructions of help article Why won't my Fitbit device sync?

 

Let me know how it goes.

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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