07-04-2021
16:46
- last edited on
07-05-2021
05:15
by
JuanJoFitbit
07-04-2021
16:46
- last edited on
07-05-2021
05:15
by
JuanJoFitbit
My charge hr is working fine, it is tracking my movements and is functional except for the fact that the screen is not lighting up.
Moderator edit: format
07-05-2021
05:14
- last edited on
09-10-2025
12:17
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-05-2021
05:14
- last edited on
09-10-2025
12:17
by
MarreFitbit
@SidelingCar Welcome to our Fitbit Community. Regarding the screen issue that your Charge HR has experienced, I'd like you to restart it as described in this help article. After this, monitor your tracker and see if the issue gets fixed.
Hope this helps.