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Charge HR won't connect with bluetooth

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Charge HR just stopped connecting to bluetooth.  One suggestion is to just turn Charge HR off and then on but can't figure out how to turn it off.  Some instructions say find shutdown under settings but cannot find anything like shutdown.

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CHARGE & CHARGE HR

  1. Plug your charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Insert the other end into the port on the back of your Fitbit Charge or Fitbit Charge HR. Your tracker will begin charging.
  3. Press and hold the button for 10 to 12 seconds until you see the Fitbit icon and a version number (e.g. "V30").
  4. Let go of the button.
  5. Unplug your tracker from the charging cable.

Your tracker should now work normally. If your tracker still doesn't work after a restart, contact Customer Support.

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2 REPLIES 2

CHARGE & CHARGE HR

  1. Plug your charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Insert the other end into the port on the back of your Fitbit Charge or Fitbit Charge HR. Your tracker will begin charging.
  3. Press and hold the button for 10 to 12 seconds until you see the Fitbit icon and a version number (e.g. "V30").
  4. Let go of the button.
  5. Unplug your tracker from the charging cable.

Your tracker should now work normally. If your tracker still doesn't work after a restart, contact Customer Support.

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Worked great. Thanks
Jocall
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