help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge2 not working

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-14-2019 02:45 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

‎10-14-2019 02:45 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

Fitbit charge2 won’t charge, and can’t reset it as it won’t sync with my phone. The only thing that appears on the device is the Fitbit logo and the website address. What can I do to fix it?

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎10-14-2019 07:17

‎10-14-2019 07:17

Have you tried a proper Restart?  Do it several times if necessary.

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎10-14-2019 07:17

‎10-14-2019 07:17

Have you tried a proper Restart?  Do it several times if necessary.

Best Answer
0 Votes

‎10-14-2019 21:41

In response to SunsetRunner

‎10-14-2019 21:41

It is now working. T
hanks for the advice!

Sent from Mail for Windows 10
Best Answer
0 Votes