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Charger 3 flickering between screen

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‎01-24-2020 10:49 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

‎01-24-2020 10:49 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

I am experiencing my fitbit pulsating and flicketing screens.  I have done the steps to fix this issue but it has not worked. Done it multiple times with just a few momments before it starts again. What can I do? It is also its over a year old.

 

 

Moderator edit: updated subject for clarity

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‎01-25-2020 07:36 - edited ‎06-11-2024 08:45

‎01-25-2020 07:36 - edited ‎06-11-2024 08:45

Hello there @Shy0ne1, welcome to the Community Forums. Thanks for bringing this to my attention and for taking the time to fix your Charge 3 prior to posting here.

Since this sounds a bit more serious, I've created a support case on your behalf - you should soon receive an email from Customer Support at the email you used to register with the Community forums. If you have any questions, don't hesitate to let me know.

Maria | Community Moderator, Fitbit


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‎03-27-2020 07:52

In response to MarreFitbit

‎03-27-2020 07:52

Hi Marre,

 

Mine is doing the same thing. It is just a month out of warranty. I've done all the basics by restarting it and the like but it hasnt fixed the problem?

Thanks

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