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Charger won’t charge

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Hi

when I plug my Fitbit charge 2 into charge it isn’t charging I have charged it with my sisters charger (as same model) and it charges so it’s my wall lead that isn’t working. It is still under warranty, how can I get a new one??

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Hi @CatKin911991 . How long have you had the Charge 2? Since you say it is still under warranty, it would be best to contact Support.  You can also purchase a replacement charging cable from Fitbit or from party sellers, such as Amazon.  

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Hi

I got it in February 2019 how do I go about contacting community people for it as I did a lot of clicking around last night and community is how I got onto this forum?

Many thanks
Cathryn
Sent from my iPhone
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@CatKin911991 , you can tap HERE to get to the Fitbit Support page. They are the ones who can help. 

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