help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Connectors loosened in Charge 4

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-01-2022 08:42 - last edited on ‎12-14-2022 13:08 by Fitbit Moderator

‎10-01-2022 08:42 - last edited on ‎12-14-2022 13:08 by Fitbit Moderator

I'm on my 2nd charge 4... the connectors for the band have loosened or snapped off on both of watches. Both of these watches started to malfunction as soon as the connectors loosened. And they've only last about a year or year and half until they break. Super frustrating. I wear my watch 24/7 except for beach trips, swimming and showers. I had an original blaze last me years. Upsetting that these aren't built to last. 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-26-2022 09:07

‎10-26-2022 09:07

Hi there @Mweng. Welcome to Community Forums.

 

Thank you for sharing your experience, I understand how you feel about it. 

 

I'd recommend you contact Support Team for further assistance.

 

Have a good one.

Best Answer
0 Votes