Correcting Gait Measurement

[Shoui]

My Fitbit Charge 2 records way more steps than I actually take. In a 2-mile walk, it tells me I have taken about 17,000 steps. I have paced off 100 step increments and it registers more steps than I count. How can I calibrate it to be more accurate?

[JohnnyRow]

When you paced off 100 steps, how many steps did it register?  I know you said more than 100, but give an idea how much off it was.

[Shoui]

113, 117

[Shoui]

The difference is 113 for regular walking. 117 for trot Hope this helps.

[JohnnyRow]

I just wondered.  That difference does not seem enough to explain 17,000 steps for 2 miles unless you have really tiny steps.

[Shoui]

Exactly. So how can I recalibrate my step distance? Any ideas? I can't be
the only one with this issue.

[JohnnyRow]

The first thing I would try is a restart. 

1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
2. Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.
3. Make sure the button on your tracker is aligned with the button opening on the charging cable. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display. 
4. Press and hold the button to restart your tracker:
   • Charge 2—press and hold the button on your tracker for 4 seconds. When you see the Fitbit logo and the tracker vibrates, the tracker restarted.
   • Charge 3 & Charge 4—press and hold the button on your tracker for 8 seconds. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.
5. Disconnect your tracker from the charging cable.

If that doesn't help, you could try adjusting your stride length, though that doesn't sound to me like your issue.

See Can I change my stride length in my Fitbit account? 

[Shoui]

I took the strides and entered the formula . Let's see if it works. Thanks
for your help.