help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Counting steps when not wearing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-15-2019 22:33 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎02-15-2019 22:33 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

Hi

I left my charge 2 off as had problems with counting steps.  I have woke up today and there is 20000 steps. 

 

I have reset it yesterday but still the  Same

 

Thanks

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-16-2019 05:53 - last edited on ‎04-02-2025 08:04 by Fitbit Moderator

‎02-16-2019 05:53 - last edited on ‎04-02-2025 08:04 by Fitbit Moderator

Hello @Christine2019, let me give you a warm welcome to the Community! I appreciate you have restarted your Charge 2. In order to delete those extra steps that were recorded by your Charge 2, I suggest you to take a look at the instructions in this help article: How do I edit or delete Fitbit data and activities? To log "Driving" as an activity, so that will delete those steps and calories. 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit
Best Answer
0 Votes