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Cracked screen on charge2

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‎07-15-2019 02:57 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-15-2019 02:57 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

I emailed Fitbit to say my charge 2 screen had cracked. I bought the Fitbit in December 2017. Fitbit asked for a photo which I sent and they have replaced my Fitbit FOC. What a great company to deal with, in this day and age it makes a very pleasant surprise. Well done Fitbit, I will make sure I let everyone know if they are looking for a Fitness Tracker then the only way to go is Fitbit. 

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2 REPLIES 2

‎07-17-2019 04:40

‎07-17-2019 04:40

Are you from England?   It is the only place a Fitbit has a two year warranty.

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‎07-17-2019 05:09

In response to RogerGrondin

‎07-17-2019 05:09

Hi, Yes I am from England.

Kind regards
Roy Bradbury
RPS Technical Services Ltd15 KeplerLichfield Road Industrial EstateTamworthB79 7XEtel: 0115 9298500Fax: 0115 9291122
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