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Cracked screen

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‎06-04-2019 23:32 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

‎06-04-2019 23:32 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

I have noticed a crack in the screen of my charge 2.  I see that this is a problem with these models.  What is Fitbit willing to do about it?

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4 REPLIES 4

‎06-05-2019 05:22

‎06-05-2019 05:22

I've had this issue and recently had a replacement device (no strap)  Fitbit were brilliant, all sorted in under 1 week!  Send them an email and ask for advice.

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‎06-05-2019 07:27

In response to Snowginny

‎06-05-2019 07:27

Could you please send me the email address?

Molly😍
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‎06-05-2019 09:26 - edited ‎06-05-2019 09:32

In response to Hatmouse

‎06-05-2019 09:26 - edited ‎06-05-2019 09:32

This reply is an error and now I can't delete it, sorry  😕.

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‎06-05-2019 12:20

‎06-05-2019 12:20

unfortunately not much....mine was out of warranty. I  got a discount for a new one. But as it is a common problem I don't want to invest in a new one.

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