Current problem of Fitbit 3

[Angie520]

• I certainly hope that the current problem with Fit bit 3 doesn't result in the need to purchase a new Fit bit device because I already invested enough when I bought it. At this time I can get any display that is readable with clock face or any of the usual displayed features. Fairly recently I noticed a number of things like dimmer screen even if I tried adjustment setting, pixels missing, tried to change clock face which was a no go, weather updates not doing and now the latest with a dimmed pixie dust paint blotch screen and nothing legible to read. I hope there is a solution, I like others have invested money into an item we value and now we are left with this problem and others likely related.

[ruairí]

Hi Angie,

I bought my Fitbit Charge 3 in May 2019 and before it was one year old, I began having various problems with it (all fixable but a pain in †he you know what to constantly be dealing with) until today while speaking with customer support they told me they think my Fitbit is defective! lol  Well, HELLO. Now it's out of warranty! I had ended up using it only as an expensive alarm clock on my nightstand but now it's not even any good for that because the time is 4 minutes slow and according to Support, this cannot be fixed after we walked through all possible troubleshooting / proactive solutions! I too, felt like I sunk money into something that only lasted one year and never lived up to the expectations and advertised features of the product.