Why is this unresolved. Because there was no effort to support my case. Fitbit mearly read text out of there polite play book. Have the customer think they helped you with an issue that was clearly unsolvable due to the faulty manufacturing process. Then have a low ball discount with a pile of regulations to cover themselves and railroad the customer into a new product of there choice not the customers choice. With a time limit pressure tactic to get a new product in 30 days. Its funny other country's have 2 year warrentys on these products too. I am confident they sure replace allot of defective product constantly. But knowing there legal department they sure know how to make the customer pay for inferior products. Thank you for opening my eyes to the company from the inside as once I was blind but now I see.
No thank you FITBIT to much bitter fiddling going on to the product lines to obsessively create component failure for PROFIT shame on the board.
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