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The date and time is wrong on charge 2 I have been given. Its fully charged trying to sync it, got the app, bluetooth is saying finding it but unable to sync, keeps saying retry
Hi @Steve0456 and welcome to the forums. Which phone are you trying to sync to? Is it on the list of supported devices? Here are a couple things to try.
Make sure your phone has been updated to the latest OS or iOS.
Make sure your Fitbit app is also updated.
Turn your phone off then go into a room with no other Bluetooth devices (speakers, Alexa devices, etc.) Turn the phone back on and try again to sync.
Sometimes that is all it takes. Hopefully, it will work for you. If not, here are a couple helpful links.
Yes, it's Samsung Galaxy S7 so compatible. I've tried what you said, the fitbit fully charged, it's counting steps but still can't sync it to change date and time. Only just downloaded fitbit app so must be up to date I'm confused
