Device not turning on

[Msutak]

I have a charge  3 and I was wearing it as usual, when I looked down and seen that my screen went out and would not come back on.  I know the battery had a full a charge because I had just charged it the day prior.  I have replaced my charger thinking maybe that the charger had gone bad and just did not completely charge the unit.  Now the screen only turns on when it is in the charger, and it shows a flashing dead battery, as soon as I remove the unit from the charger the screen goes out again and its as if the unit had never been charged at all.  This is my second charge in less than a year, the first issue I had, I had lines through the screen and was unable to use any of the screens, was sent a replacement, and now this one is having issues, has anyone else had these issues?  I have tried factory resetting my unit and still to much avail nothing, please help.  I feel horrible since this was a gift from one of my best friends.

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hi @Msutak, it's nice to see you again participating here in the Community Forums, welcome back!

Thanks for bringing this to my attention and for all the details that were shared in your post. To better assist you with this, can you please let me know if the heart rate sensors are flashing or is your device completely unresponsive? If you haven't already done so, I recommend you to check our help article: Why isn't my battery charging on my Fitbit device? and let me know how it goes. Such article includes a restart process which can be really helpful for this situation

Let me know if you have any additional questions, I'll be here.

[Msutak]

My device is completely unresponsive when I remove it from the charger, as long as it's on the charger it shows a flashing battery sign as if the battery is dead. ( I have 3 different charging cords 2 brand new ones and the one that came with my original and still no response. I have restarted the unit 3 times and still nothing. As soon as the unit is removed from the charging port the unit dies, and as soon as I plug it back into the charger I get the smiley face and the incorrect time.