Deleted Weight from dashboard

[JustJeri]

Recently upgraded to Charge 3 . Today I accidentally deleted weight tracker from the dashboard .  

Best Buy did the initial set up - 

Help appreciated ...

JustJeri

[RiseAndShine · Accepted solution]

@JustJeri, welcome to the community! This is an easy fix... when on dashboard, just scroll all the way down - you'll see red 'edit' button - tap on it. Then you can add or remove tiles per your preference! Have a great one!

[JustJeri]

Worked! Thanks! Ummm! Now my weight loss isn’t tracking .
Help Again!
JustJeri

[RiseAndShine]

@JustJeri, that's great that the tile is back!

Just to make sure I understand your second issue correctly.... When you tap on a weight tile and log your weight, save it, then come back to dashboard - you should see the difference between the original weight and the current one. It doesn't work for you? 

Let's try to clear Fitbit app cache... maybe something got 'stuck' there. Close Fitbit app. On your phone (these are instructions for Android, for IOS would be something similar I believe), go to settings, apps, then find Fitbit app on the list, tap on it - find storage and tap on it again, you should see 'clear cache' button - tap on it. Then reopen Fitbit app and see if weight tile shows correct numbers now.

Please, let us know how it goes!

[JustJeri]

Thanks for your response- just to make sure before I delete (scaredy-cat).. my tile does not show my starting weight- it shows my current weight & goal weight.
We “boomers” are just a little slow!
Warmly,
Just Jeri

[RiseAndShine]

@JustJeri, I hear you!  Based on your information, I actually wonder if it works correctly - you may need to check/adjust some settings in the app. When in Fitbit app, tap on the Account settings, then scroll down and find "Nutrition & Body Goals". Tap on it and scroll down again to Weight section. I think you just need to adjust your Start Date (for goal measurement), then the tile should reflect it correctly. And if it doesn't - I'd recommend to clear cache 

Just want to note that app cache clear will not impact any data.... Cache is like short-term memory that system is using to load apps faster, but sometimes it keeps some 'old' staff and doesn't allow for proper app refresh. Once you clear cache, the system will use most up-to-day info to load it. As a note, if you're doing any regular phone maintenance routine - part of it is cache clear.

Please, let us know how it goes!

[JustJeri]

Yeah! Yeah! Has anyone told you lately - how well versed you are in listening & problem solving.
My Fitbit Know shows the correct number of pounds lost!

Warmly,
JustJeri

[RiseAndShine]

@JustJeri, that's great news!!! Thank you so much for your kind words, Jeri - I do appreciate it! 

[AndyTints]

Same issue. Scrolled down on dashboard but there’s no edit button to press? Charge 3. Any help would be great