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Deleting info on Charge 2

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‎07-26-2020 14:00 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

‎07-26-2020 14:00 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

Giving my Charge 2 to a friend.  How do I delete all my info and statistics from it so she can input her own?  thank you.

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‎07-26-2020 23:51

‎07-26-2020 23:51

All your personal info and tracking data is held on the fitbit servers rather than on the fitbit itself so there's no need to worry about that. All the tracker will have is the steps etc since your last sync.

 

There isn't a way to remove this data but it will be cleared when your friend adds the fitbit to her account. See: https://help.fitbit.com/articles/en_US/Help_article/2216.htm

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‎07-26-2020 23:51

‎07-26-2020 23:51

All your personal info and tracking data is held on the fitbit servers rather than on the fitbit itself so there's no need to worry about that. All the tracker will have is the steps etc since your last sync.

 

There isn't a way to remove this data but it will be cleared when your friend adds the fitbit to her account. See: https://help.fitbit.com/articles/en_US/Help_article/2216.htm

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