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Deleting messages

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‎11-27-2019 10:55 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

‎11-27-2019 10:55 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

There is where in the app that helps with deleting old messages or any messages. I dont want to keep messages on my app. I want them off. We pay a lot of money for the product but cant delete messages or notifications from our accounts  I dont understand why ? Is there any you can build this in the app so we can delete them please. Thank you..

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‎11-28-2019 07:45

‎11-28-2019 07:45

@Shogan2 Welcome to the Fitbit Community! I hope you're doing well!

 

Thank you for reporting this. The team is aware of this issue, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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