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Device not resetting

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‎05-10-2019 10:06 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

‎05-10-2019 10:06 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

When i woke up this morning and looked at my Fitbit it hadn't reset to today. It was still displaying yesterdays numbers and was adding today's to it. How do I get it to set for today ?

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‎05-11-2019 14:16

‎05-11-2019 14:16

@Crazsgrl Welcome to the Fitbit Community! I hope you're doing well!

 

Let me help you with the steps that didn’t reset at midnight. This may happen when there is a change in timezone (due to travel or DST changes).  You can restart your device as this will help it reset the following midnight but it won’t remove the steps from the affected date.

 

Let me know how it goes.

Alvaro | Community Moderator

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