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Didn't Receive Discount Email

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‎08-16-2022 05:59 - last edited on ‎01-04-2023 17:44 by Moderator Alum

‎08-16-2022 05:59 - last edited on ‎01-04-2023 17:44 by Moderator Alum

Hi,

About a month ago I got in contact with Fitbit Support regarding my current Charge 3, as the screen was practically unreadable. I was told there was nothing they could do other than offer a discount on another product, which I wasn't too fussed about at the time as the device still tracked my data. However, the battery has now gone too, so I'd like to take advantage of this discount, but never received an email about it as promised? How do I get it?

 

Moderator Edit: Clarified subject

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‎01-04-2023 17:47 - last edited on ‎10-11-2024 10:51 by Fitbit Moderator

‎01-04-2023 17:47 - last edited on ‎10-11-2024 10:51 by Fitbit Moderator

Hi there @Harry1357, it's good to have you in the Community.

I appreciate the comments and feedback. I'd recommend you contact Support Team for more information as there is already a case with them.

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