Discrepency between Charge 2 Tracker and App

[Chaz1952]

Hi.  I upgraded to the Charge 2 from the Charge HR.  I've noticed that some stats on the tracker don't match those on the Android OS app.  Specifically, I'm having an issue with the hourly move counts. For example, I have the device to track 9 hours of 250+ steps.  Each hour today I completed that goal.  The Charge 2 displays 9 out of 9, but the app shows  8 of 9 hours (missing 1 p.m. today)This is after successfully performing a sync.  All other stats (steps, miles, floors,etc.) are correct.  I've restarted the Charge 2 and still have the mis-match.

Anyone else discover this glitch or find a workaround?

[CSheetz]

I did all these steps and the error still isn't fixed. Watch still shows 12 out of 12 hours. App shows 11 out of 12 hours.

[LosingIt61]

You should find that when the weekly report comes out, the correct number
will show. At least mine does.

[Shopping86325]

Did not help. Today  I did over 5 miles, 11,000 plus steps and 27 active minutes - all more than my goals. Nothing shows in the number of days of exercise. Yesterday I only had 7 min so I know why I didn't get credit for it. But today? This is so frustrating.

[Rich_Laue]

Let's take a step back, an exercise will not show up in your number of days of exercise until the day shows up as having an activity logged. 

So my question: Do you have an activity logged for yesterday? 

Did you manually start the logging your activity or let the tracker decide what you are doing? 

[Marvin40]

i agree, it is very frustrating. I find that i miss and hour on my app is when I am recharging the fitbit during the hour and it seems to me the app doesnt read the firbit while charging