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Display has white lines

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‎06-24-2020 08:45 - last edited on ‎09-16-2020 09:44 by Fitbit Moderator

‎06-24-2020 08:45 - last edited on ‎09-16-2020 09:44 by Fitbit Moderator

My display has many transparent white lines all of a sudden. Please could anyone help me out with this

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‎06-24-2020 13:33

‎06-24-2020 13:33

@Rokitz Hello!  Have you tried restarting the Fitbit or changing the clockface?  

 

If those things don't work, then I'd recommend you contact Customer Support for further help.  Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-24-2020 13:33

‎06-24-2020 13:33

@Rokitz Hello!  Have you tried restarting the Fitbit or changing the clockface?  

 

If those things don't work, then I'd recommend you contact Customer Support for further help.  Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎06-24-2020 14:19

‎06-24-2020 14:19

Mine was like this a week ago. Contacted customer support they couldn't get it to go back after trying different things.  Then a day ago it went blank.  Tried restarting it on the charger, switching faces and no luck. Its still syncing to my phone but just has no face now. I think its time for a new one. Which sucks only had this for 1 1/2 yrs. 

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