02-27-2017
18:25
- last edited on
09-09-2020
10:13
by
MatthewFitbit
02-27-2017
18:25
- last edited on
09-09-2020
10:13
by
MatthewFitbit
The display on my Charge 2 stopped working. I get nothing. It still syncs to my phone, but no display and no notifications. I have restarted multiple times, but no change. Anyone else experience this?
Moderator edit: updated subject for clarity
03-17-2019 03:39
03-17-2019 03:39
How are they still selling the Fitbit charge 2 when the display is going on on the screen for so many people? Will never buy a Fitbit again.
03-22-2019 16:04
03-22-2019 16:04
Fitbit screen black, fully charged, tried restart still not working. Is screen broken? How do I fix it? Thanks
04-14-2019 03:47
04-14-2019 03:47
I have had the problem on an out of warranty fitbit occur about 3 months ago and not reported it. I have had a lot of problems with fitbits in the past. Been very careful with this one. Can't afford how much it costs to keep replacing. A year warranty is no enough for something th at c osts this much.
04-17-2019 08:06
04-17-2019 08:06
my display is not bright and I cannot read the numbers . I tried your suggestion of plugging it into the charger and resetting it three times. Did not work.
Anything else. I cannot use it this way. Very frustrating.
04-17-2019 09:03
04-17-2019 09:03
04-17-2019 10:15
04-17-2019 10:15
the display is only showing partial information and it is backwards.
04-17-2019 12:25
04-17-2019 12:25
Same problem
04-17-2019 14:06
04-17-2019 14:06
same here..... who wants to buy another fitbit with this poor reliability? i`m looking to buy at different brand.....
05-08-2019 14:14
05-08-2019 14:14
I have tried all of the suggestions and still does not work.
06-03-2019 16:17
06-03-2019 16:17
My 2 year old charge 2 display just stopped working. I tried restarting 3 times as suggested AND changed the clock face, but nothing...still no display, though it still syncs with my phone app
06-19-2019 19:20
06-19-2019 19:20
I have the same issue.
06-28-2019 10:58
06-28-2019 10:58
I just tried restarting mine and still nothing is showing. It's fully charged, some stuff is synching to my phone/ dashboard, but its not tracking floors or sleep and the display isn't working at all 😞
07-01-2019 09:59
07-01-2019 09:59
Battery charge is not displayed on my fitbit charge 2
07-23-2019 13:35
07-23-2019 13:35
Mine just disappeared today. I can feel it buzz when I hold the button for 10-12 seconds but no display at all. Is Fitbit fixing these things or taking them back as partial credit towards a new one. It was working great until today it is still capturing and sending data to the phone though.
07-23-2019 17:09
07-23-2019 17:09
I’m having the same problem. I don’t think mines more than a year and a half old either.
07-25-2019 02:23
07-25-2019 02:23
My Charge 2 HR was working until the strap broke again. Fitbit replaced the strap and I fully charged the watch but now have no display. I have tried restarting it and also using the charging cable method but still can’t get the display despite the green flashing lights on the back working properly.
07-25-2019 03:34
07-25-2019 03:34
Mine is still functioning but the display is dead. I am out of the warranty period so I don't expect Fitbit will do anything for me. I would appreciate a discount on a new one at the very least I don't see it happening though.
07-25-2019 07:32
07-25-2019 07:32
Mine crapped out this morning also tried resetting multiple times tried changing clock and every other suggested item in this thread .....nothing at all. As everyone else is saying green light flashing , syncing with phone battery full but no display I'm so dissatisfied and disappointed in fitbit this is a well documented problem and no fix or replacement on defective workmanship so basically I rented a watch for 2yrs @100.00 per year and as far as getting 25% off another watch taxes are 15% here so yeah goodbye fitbit for life and that's too bad because until this happened and I read this post I was satisfied but obviously they dont care one bit about customer past warranty even tho they are the one selling a defective product.
07-25-2019 07:54
07-25-2019 07:54
Oh yeah to add to my previous comment that rental price isn't Including the watch bands and extra charging cables . And theres 3 posts just today about this problem alone ... that's not including how many people woke up today with a paperweight watch that havent went on here and replied to this . Stand behind your defective workmanship or design and fix these or replace .
07-25-2019 21:30
07-25-2019 21:30